A. SHIPPING POLICY
1. Order Processing
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Domestic Shipping (India): Estimated delivery time is typically 5-10 business days after processing, depending on your location.

Tracking: You will receive a tracking number once your order is shipped.

3. Shipping Address
Please ensure your shipping address is correct. We are not responsible for packages delivered to an incorrect address provided by the customer.

B. RETURN POLICY
1. How to Return
Before sending any items back, you must contact our support team at [Insert Support Email] to receive a Return Merchandise Authorization (RMA) number. Returns sent without an RMA number may be refused.

2. Return Shipping Costs
Customer Responsibility: The customer is responsible for paying the shipping costs for returning the item unless the return is due to our error (e.g., you received a defective or incorrect item).

Defective/Incorrect Items: If you received a damaged, defective, or incorrect item, please contact us immediately. We will arrange for a free return pickup or reimburse the return shipping cost.

3. Return Address
All authorized returns must be shipped to the following address:

Kannoo
Koranad, Mayiladuthurai
[Insert Pin Code]